Privacy Policy

COSTECTOMY, LLC (“us,” “we,” or “COSTECTOMY”) is committed to respecting the privacy rights of our customers, visitors, and other users of the COSTECTOMY services (“Services”) provided via the COSTECTOMY website ( "Website"). We created this Website Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use the Website, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Website, and not to any other websites that you may be able to access from the Website or any website of COSTECTOMY’s partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. Your use of the Website is governed by this Privacy Policy and the Terms of Use.

We may track and collect the following categories of information when you visit the Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Website; (4) types of web browsers used to access the Website; (5) referring source which may have sent you to the Website; and (6) other information associated with the interaction of your browser and the Website (collectively “Traffic Data”).

In order for you to access certain areas of the Website, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your e-mail address, phone number and COSTECTOMY password); (2) Demographic Data (such as your zip code); (3) Pricing such as the cash price you have chosen (4) Medical Data (such as your previous healthcare providers (“Providers”) visited, your reason for visit and your date of visit, and other medical information you choose to share with us). If you communicate with us by, for example, e-mail or letter, any details provided in such communication may be collected as Personal Information. (See attached form with HIPAA policy enclosed.)

We also collect other information, some of which may be Personal Information that you voluntarily provide to us when you choose to use some of the Website’s interactive tools and services (“Interactive Tools”), such as searching for Providers and making appointments with them. We also collect information you provide voluntarily. Our site asks you for health-related Personal Information.

“Cookies” are small computer files that are transferred to your computer's hard drive that contain information such as user ID, user preferences, lists of pages visited, and activities conducted while browsing the Website. At your option, expense, and responsibility, you may block cookies or delete cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the Website.

Generally, we use “cookies” to customize your experience on our Website and to store your password so you do not have to re-enter it each time you visit the Website.

In addition, our business partners may use cookies to provide us with anonymous data and information regarding the use of our Website. Specifically, some of our business partners may use cookies to show COSTECTOMY ads on other sites on the internet as a result of you using the Website. Such cookies do not contain any Personal Information.

Other cookies used by our business partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider, and demographic information, such as gender and age range. This information is used to provide COSTECTOMY with more information about our users’ demographics and internet behaviors.

However, we do not link the information stored in these cookies directly to any of your Personal Information submitted while on the Website.

In limited circumstances we also may use “Web Beacons” to collect anonymous, non-personal information about your use of the Website, and the sites of selected sponsors and advertisers, and your use of emails, special promotions, or newsletters we send to you. “Web Beacons” are tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by Web Beacons allows us to statistically monitor how many people are using the Website, our selected sponsors' and advertisers' sites, or opening our emails, and for what purposes.

We may also use third party website analytics services in connection with the Website and store all Traffic Data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere.

COSTECTOMY does not collect information from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act (“COPPA”) as discussed below. If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms of Use, use the Site or Services on behalf of such minor child. Any information that you provide while using the Site or Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein.

We may use your Contact Data to send you information about COSTECTOMY or our products or Services, to contact you when necessary, including to remind you of upcoming or follow-up appointments with providers.

We may use your Demographic Data, your Traffic Data, or your Medical Data to customize and tailor your experience on the Website, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences. You agree that Costectomy may use Personal Information to make appointments with Providers on your behalf through the Services.

We share certain categories of information we collect from you in the ways described in this Privacy Policy. We may also share your Contact Data, Demographic Data, Insurance Data, and Medical Data with Providers you choose to schedule through the Website. We also share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Website and/or by making certain Interactive Tools available to our users. Those business partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to COSTECTOMY and to provide your requested medical care and services. Last, we may transfer information about you to another company in connection with a merger, sale, or acquisition by or of COSTECTOMY. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy. COSTECTOMY does not share, sell, rent, or trade your Personal Information with any third parties for their promotional purposes.

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of COSTECTOMY or another party; (3) enforce our Terms of Use; (4) defend claims that any posting or other content violates the rights of third parties.

Healthcare providers, their employees, and their agents should be particularly aware of their obligations of patient confidentiality, including without limitation their obligations under the Health Insurance Portability and Accountability Act (“HIPAA”) and The Health Information Technology for Economic and Clinical Health Act (‘HITECH”), both in communicating with COSTECTOMY and in responding to a review of their services posted on the Website. COSTECTOMY does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and COSTECTOMY’s Terms of Use. The Website is subject to all applicable laws, including HIPAA and HITECH.

The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information on our Website, we encrypt that information using secure socket layer technology (SSL).

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will notify you here, as well as by posting a notice on the Website and/or by e-mailing you, along with a description of any changes (material or otherwise) and, where appropriate, a link to the modified policy so that you can review it. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

The Website contains links to third party websites to which COSTECTOMY has no affiliation. COSTECTOMY does not share your personal information with those websites and is not responsible for their privacy practices. Some websites may have the look and feel of the Website. Please be aware that you may be on a different site and that this Privacy Policy only covers the Website. Should you decide to visit one of these third party websites, we suggest that you read its privacy policy.